Green Gain Organics

Last Updated: 25 / 12 / 2025

Welcome to Green Gain Organics (“we”, “our”, “us”).
This page contains our Privacy Policy, Terms of Service, Refund Policy, Warranty Information, and Shipping Policy. By accessing our website or purchasing our products, you agree to the policies mentioned below.

⸻

🔒 Privacy Policy

At Green Gain Organics, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information:
    •    Name, phone number, and email address
    •    Shipping and billing address
    •    Order and transaction details

👉 Payment information is processed securely by third-party payment gateways. We do not store card, UPI, or banking details.

How We Use Your Information
    •    To process and deliver your orders
    •    To communicate order updates and customer support
    •    To improve our products and website experience

Data Protection

Your personal information is shared only with trusted third parties such as payment gateways and shipping partners for order fulfillment purposes. We do not sell or misuse customer data

⸻

📜 Terms of Service

By using the website of Green Gain Organics, you agree to the following terms:
    •    All products sold are natural and herbal wellness products
    •    Product descriptions and information are provided for general informational purposes only
    •    Prices, availability, and offers may change without prior notice
    •    Orders may be cancelled in case of payment failure, stock unavailability, or suspicious activity
    •    You must be 18 years or older to place an order

Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person.
Please consult a healthcare professional before use if you are pregnant, breastfeeding, taking medication, or have any medical condition.

All disputes are subject to the jurisdiction of India only.

⸻

🔄 Refund & Return Policy

Due to the nature of natural and herbal products, we follow strict hygiene and safety standards.

Returns
    •    Return requests must be raised within [7 / 10] days of delivery
    •    Products must be unused, unopened, sealed, and in original packaging

Non-Returnable Items
    •    Opened or used products
    •    Products with broken seals
    •    Items purchased during sales or promotions

Refunds
    •    Approved refunds are processed within 5–7 business days
    •    Refunds will be credited to the original mode of payment

📩 For return or refund requests, contact on given email

⸻

🛡️ Warranty Information

Green Gain Organics provides a limited warranty only for manufacturing or delivery-related issues.

Covered Under Warranty
    •    Manufacturing defects
    •    Damaged product received
    •    Incorrect product delivered

⚠️ Issues must be reported within 24–48 hours of delivery along with:
    •    Unboxing video
    •    Clear images of the product and outer packaging

Not Covered Under Warranty
    •    Opened or used products
    •    Broken seals after delivery
    •    Natural variations in color, taste, smell, or texture
    •    Dissatisfaction with product results or effectiveness
    •    Damage caused due to improper storage or usage

Approved claims will be resolved through replacement or refund, at our discretion.

⸻

🚚 Shipping Policy
    •    Orders are processed within 1–2 business days
    •    Estimated delivery time: 3–7 business days, depending on location
    •    Shipping charges (if applicable) are displayed at checkout

Delivery delays may occur due to courier issues, weather conditions, or regulatory restrictions.

⸻

📞 Contact Information

Brand Name: Green Gain Organics
Email: greengain.organics@gmail.com
Phone / WhatsApp: 9981584763
Business Address: rau , indore , mp
Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM